Shipping & Delivery Policy

At The Father’s Gifts, we take care in preparing, packing, and shipping your order.

We aim to process and dispatch eligible orders within 2–4 business days after your order has been successfully placed and payment has been confirmed.

Orders are generally processed within 2–4 business days. Business days normally exclude weekends and public holidays.

Processing times may occasionally be longer during holidays, promotional periods, high order volumes, or circumstances outside our reasonable control.

Personalized or customized products may also require additional preparation time before shipping.

Delivery times may vary depending on your location, the shipping method selected, carrier availability, and other delivery conditions.

Please remember that the estimated delivery time begins after your order has been processed and dispatched.

Delivery estimates are provided as a guide and are not guaranteed, as unexpected carrier or transportation delays may occasionally occur.

We currently ship to locations supported by the shipping options available during checkout.

If shipping is available to your location, the applicable delivery options and charges will be displayed during checkout before you complete your purchase.

Please make sure your shipping information is complete and accurate before submitting your order.

Your shipping address should include:

• Recipient’s full name
• Complete street address
• Apartment, unit, or suite number where applicable
• City, state, province, or region
• Postal or ZIP code
• Valid telephone number

Incorrect or incomplete address information may result in delayed, failed, or returned deliveries.

Once your order has been shipped, you will receive a shipping confirmation when tracking information is available.

The confirmation may include a tracking number or tracking link that you can use to follow the delivery status of your package.

Please allow some time after receiving your tracking number for the carrier’s system to update.

Shipping charges may vary depending on the delivery destination, order size, product type, and shipping method.

Where applicable, your shipping cost will be calculated and displayed during checkout before you complete your order.

While we make every reasonable effort to dispatch orders promptly, delivery delays may occasionally occur due to circumstances outside our control.

Possible causes of delays may include:

• Severe weather conditions
• Public holidays
• High seasonal order volumes
• Carrier or transportation disruptions
• Incorrect or incomplete delivery information
• Other unexpected logistical circumstances

If your order arrives damaged, defective, or contains an incorrect item, please contact our support team promptly.

Please provide your order details and, where possible, photographs of the product and packaging. This will help us review the issue and provide appropriate assistance.

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery location and with household members or neighbors, where appropriate.

You may also contact the shipping carrier for additional delivery information.

If you still cannot locate your order, please contact our support team with your order and tracking details so we can assist you.